Welcome, how can we help you?
At Baasa Foods, we believe good food should come with complete peace of mind. Here are some frequently asked questions to guide you through our products, services, and policies. If you need more assistance, feel free to reach out to us — we’re always happy to help!
We offer a wide range of wholesome products, including Dryfruits, Dates Spices, Millets, Berries, Rajasthani traditional foods (like Ker, Sangri, Panchkuta, and Rabodi), and Special Products like Chai Masala, Dudh Masala, Granola, and Trail Mix.
While we prioritize sourcing high-quality, authentic ingredients, not all our products are certified organic or 100% natural. However, we are committed to providing clean, safe, and wholesome foods without unnecessary additives.
We work closely with cooperatives, and local suppliers across India, especially from regions known for authentic Rajasthani produce and traditional foods.
Simply browse our website, add your favorite products to the cart, and proceed to checkout. It’s easy and secure!
We accept major payment methods, including credit/debit cards, UPI, net banking, and select wallets.
Orders are usually processed within 1-2 business days. Delivery typically takes 4-7 business days depending on your location. You’ll receive a tracking link once your order is dispatched.
Currently, we deliver only within India. Stay tuned as we work towards expanding our delivery network internationally.
If your order hasn’t been shipped yet, you can request a modification or cancellation by contacting us at support@baasafoods.com.
We accept returns only for damaged, defective, or wrongly delivered products. Please refer to our Refund and Returns Policy page for detailed information.
We occasionally run special offers and promotions. Sign up for our newsletter or follow us on social media to stay updated!
You can reach us anytime at support@baasafoods.com. We aim to respond within 24–48 hours.